Office of Information Technology

Welcome to Indiana State University’s Office of Information Technology (OIT) web site. The OIT consists of fifty-nine dedicated professionals serving over 10,000 faculty, staff and students. Our team provides enterprise and discipline-specific IT services for all areas of the institution and is responsible for information technology services for academic, administrative, and institutional functions, including financial and student systems, learning management and instructional tools, identity management and authentication, user support services, unified communications, data network connectivity, information security and many other software systems and services.

Our mission is to supply the technology services and tools Indiana State University stakeholders need to carry out the University’s mission and vision. We work collaboratively with all constituencies to provide a technical foundation that enables achievement in teaching, learning, research, and community engagement within the state of Indiana and beyond.

The Core Values Required of OIT staff are honesty, integrity, fairness, and respect for all people.

Our division is comprised of the following units.

Chief Information Officer. Bob Barley

Institutional Computing Services. Kevin Smith, Director

Technology Support Services. Kristie Bigler, Director

Unified Communications. Justin Hart, Assistant Director

Network Engineering Services. David Pifer, Assistant Director

Information Security and Operations. Vacant, Chief Information Security Officer

Technology System Integration. Michael Lowry, Interim Director TSI technical operations



Call-In Support: 812-237-2910

  • Option 1 - General IT
  • Option 2 - Canvas/Instructional Tools
  • Option 3 - Classrooms

Walk-in Help Desk hours for Spring Semester in Stalker Hall 009:

  • Mon - Fri, 7:30 AM - 5:00 PM
  • Closed Saturday
  • Sunday, 12:00 PM - 5:00 PM (phone only)
  • Appointments encouraged for in-person support.

Academic Break Hours

  • M-F, 8:00 AM - 4:30 PM
  • Closed Saturday and Sunday

The TSC will be closed when the University is closed. If classes do not meet on a Friday or Monday, we will be closed on the Sunday.